Last Updated: October 14, 2026
Egypt Tours respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and share information when you visit egypt-tours.net, make a tour reservation, contact our team, or use our booking services.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will request it separately.
1. Information We Collect
We may collect personal information that you provide directly when browsing our website, requesting information, or booking a tour.
Depending on how you interact with us, this information may include:
- Contact details: Your name, email address, telephone number, and WhatsApp contact details.
- Booking information: Your selected tour or Nile cruise, travel dates, number of travelers, pickup details, and other information needed to arrange your booking.
- Payment and transaction information: Payment status, transaction references, billing details, and information needed to process or verify a payment.
- Messages and inquiries: Information you provide when contacting us by website form, email, telephone, WhatsApp, or another published contact channel.
- Travel requirements: Relevant requests you choose to share, such as accessibility needs or arrangements that may affect your tour.
Please provide only the information necessary for your inquiry or reservation. Do not send full payment card details, passwords, or other sensitive authentication information through ordinary email or chat messages.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by the website, hosting environment, or enabled services.
Depending on the configuration of the website, this may include your IP address, browser type, device information, pages visited, referring website, and basic access logs.
Our website may also use cookies or similar technologies to support essential website functions, remember preferences, improve performance, or measure website usage where these features are enabled.
The types of information collected depend on the technologies active on the website and your browser settings.
3. How We Use Your Information
We use personal information for legitimate business purposes, including:
- Processing and managing tour reservations.
- Checking availability and coordinating tour arrangements.
- Processing or verifying payments through the applicable payment method.
- Communicating booking confirmations, updates, and relevant service information.
- Responding to questions submitted by email, telephone, WhatsApp, or website forms.
- Providing information about tour itineraries, inclusions, prices, and booking requirements.
- Maintaining website security and preventing suspected fraud or misuse.
- Meeting applicable legal, accounting, tax, and recordkeeping obligations.
- Improving website functionality and customer service where appropriate.
We do not use your information for purposes unrelated to the services provided without an appropriate legal basis.
4. Online Bookings and Reservations
When you book a tour through our website, the booking system may process information such as your contact details, selected tour, travel date, number of travelers, reservation status, and other details required to manage the reservation.
We use this information to process your request, communicate the booking status, arrange the selected service, and maintain relevant transaction records.
Please review the information you enter before submitting your reservation. If you need to correct booking details, contact us as soon as possible. Changes are subject to the applicable booking conditions and the availability of the requested arrangements.
5. Payments and Payment Security
Depending on the options offered for a particular booking, you may be able to pay by payment card through the website’s available payment system or choose cash on delivery or collection where that option is supported for the selected service.
Online card payments may be handled by an external payment service provider. The provider’s own terms and privacy policy may apply to information processed through its payment service.
We may receive transaction details needed to verify payment and manage your reservation. We do not intend to collect or store full card security codes through ordinary website forms, email, or chat.
The payment methods, payment deadlines, and any applicable conditions are determined by the options and terms presented during the booking process. Please review them before confirming your reservation.
6. Contacting Us by WhatsApp, Telephone, or Email
You may contact Egypt Tours through the contact methods published on our website, including WhatsApp, telephone, and email.
When you contact us, we may use the information you provide to respond to your inquiry, discuss available tours, prepare or update a quotation, confirm booking details, and provide relevant customer support.
If you contact us through WhatsApp or another third-party communication service, that service may process information under its own privacy policy and terms. You should review those policies before using the service.
Please avoid sending payment card credentials or unnecessary sensitive personal information through these channels.
7. When We Share Personal Information
We do not sell personal information to third parties as part of our ordinary business operations.
We may share relevant information when necessary with:
- Service providers: Website hosting, booking system, payment processing, email, communications, security, and technical support providers used to operate our services.
- Tour and travel service providers: Operators, guides, transport providers, cruise operators, accommodation providers, or other parties involved in delivering the service you booked, where applicable.
- Professional advisers: Legal, accounting, or other professional advisers where necessary.
- Public authorities: Government agencies, regulators, courts, or law enforcement bodies when disclosure is required by applicable law or a valid legal request.
- Business transactions: A relevant party involved in a merger, restructuring, or transfer of business assets, subject to applicable privacy requirements.
We aim to limit disclosures to information reasonably necessary for the relevant purpose. Third-party providers may process information according to their own contractual obligations and privacy policies.
8. International Data Transfers
Some of the services used to operate a website or process a booking may store or process information outside your country of residence.
Where personal information is transferred internationally, we will take the measures required by applicable law for that transfer. The protections available may depend on the service provider, the destination country, and the applicable legal requirements.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including managing reservations, responding to inquiries, maintaining transaction records, resolving disputes, protecting the website, and meeting applicable legal obligations.
Retention periods may differ depending on the type of information and the reason it was collected. When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable requirements, unless continued retention is legally required or permitted.
10. Cookies and Similar Technologies
Our website may use essential cookies and similar technologies to support functions such as navigation, booking processes, security, and user preferences.
Additional analytics, advertising, or other non-essential technologies may be used if enabled on the website. Where applicable law requires consent, these technologies should operate according to the consent choices you make.
You can manage cookies through your browser settings. Blocking certain cookies may affect some website features or booking functions.
For information about the specific cookies and third-party technologies used on this website, please refer to the cookie notice or settings provided on the website, where available.
11. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use secure devices and networks, keep your accounts protected, and avoid sending confidential payment information through unsecured channels.
If you believe your personal information has been exposed or used improperly in connection with our services, please contact us so that we can review the matter.
12. Your Privacy Rights
Depending on your location and the laws that apply, you may have rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where applicable.
- Object to or request restrictions on certain processing activities.
- Withdraw consent where processing relies on consent.
- Request a copy of certain information in a portable format where applicable.
- Lodge a complaint with the relevant data protection authority.
These rights are subject to applicable legal conditions and exceptions. To make a request, contact us using the details below. We may need to verify your identity before responding.
13. Children’s Privacy
Our website and booking services are not intended to encourage children to submit personal information independently without appropriate adult involvement.
If a reservation involves children, the person making the booking should provide only the information reasonably necessary to arrange the service and should have the authority to provide it.
If you believe a child has provided personal information inappropriately, please contact us so that we can review the situation.
14. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment services, maps, review platforms, or communication tools.
We do not control the privacy practices of external websites or services. When you follow an external link or use a third-party service, the relevant provider’s privacy policy and terms apply.
We recommend reviewing those policies before submitting personal information to an external service.
15. Changes to This Privacy Policy
We may update this Privacy Policy when our services, website technologies, business practices, or legal obligations change.
The revised version will be published on this page with an updated revision date. We encourage you to review this page periodically to understand how your information is handled.
16. Contact Us About Privacy
If you have questions about this Privacy Policy or wish to make a privacy-related request, contact Egypt Tours using the details below.
Website: https://egypt-tours.net/
Email: [email protected]
WhatsApp: +20 155 928 5650
Please include enough information for us to understand your request. Do not include full payment card details or passwords in your message.
